Shipping policy

Thank you for shopping at CarboXtrem. Next, we present our Shipping Policy:

Shipping Companies: We work with external companies, for example: "DHL, FedEx, and UPS" to guarantee that your order arrives in perfect condition and on time.

Processing Time: All orders are processed within 1-2 business days. If there is any delay in processing, we will notify you immediately.

Shipping Cost: Shipping costs vary depending on the location, size and weight of the product. Exact costs will be calculated at checkout.

Shipping Time: Once the order has been processed, the estimated delivery time is 5-10 business days. However, this is an estimate and not a guarantee, since the actual shipping time depends on the courier company and external factors.

Order Tracking: Once your order has been shipped, we will provide you with a tracking number so you can track your package in real time.

International Shipping: If we offer shipments outside of your country, it is important that customers know that they may be subject to taxes, customs fees and duties imposed by the destination country.

Shipping Problems: If you do not receive your order within the estimated time or if it arrives damaged, contact us at info@carboxream.com or +34679651737. Although we do not have direct control over the courier companies, we will do our best to help you resolve any issues.

Changes and Cancellations: If you need to change or cancel your order, please contact us as soon as possible. Once the order has been processed and shipped, we will not be able to make changes or cancellations.

Incorrect Addresses: Please make sure you provide the correct address when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Thank you for trusting CarboXtrem. We are here to help you at every step of the purchasing and shipping process.