Shipping policy

Thank you for shopping at CarboXtrem, trade name of CarboXtrem S.L. with Spanish tax ID B75760421. Below is our Shipping Policy:

Shipping Companies: We work with external companies, for example "DHL, FedEx and UPS", to make sure your order arrives in perfect condition and on time.

We ship worldwide. If your country does not appear at checkout, let us know and we will work out the best shipping option for you.

Processing Time: All orders are processed within 1-2 business days. If there is any delay in processing, we will let you know immediately.

Shipping Cost: Shipping costs vary depending on the location, size and weight of the product. The exact cost will be calculated at checkout.

Shipping Time: Once the order has been processed, the estimated delivery time is 5-10 business days. However, this is an estimate and not a guarantee, as the actual shipping time depends on the courier and external factors.

Order Tracking: Once your order has been shipped, we will give you a tracking number so you can follow your parcel in real time.

International Shipping: For shipments outside your country, please be aware that they may be subject to taxes, customs fees and duties set by the destination country.

Shipping Problems: If you do not receive your order within the estimated time or if it arrives damaged, contact us at info@carboxtrem.com or on +34679651737. Although we have no direct control over the couriers, we will do everything we can to help you resolve any problem.

Changes and Cancellations: If you need to change or cancel your order, contact us as soon as possible. Once the order has been processed and shipped, we will not be able to make changes or cancellations.

Incorrect Addresses: Please make sure you provide the correct address when placing your order. We are not responsible for orders sent to incorrectly provided addresses.

Thank you for trusting CarboXtrem. We are here to help you at every step of the buying and shipping process.